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  • RE: Paid Voluntary NI contributions - How long is updating of the online NI records taking?

    Hi Chris H,

    The date your payment is received will be honoured, however it may take up to 8 weeks for your national insurance record to be updated.

    Thank you. 
     
  • RE: How to pay Voluntary contributions to fill gaps

    Hi set7755,

    I am sorry to hear that you have been unable to speak to an advisor at HMRC. Our lines are extremely busy at present.
    First of all I can confirm that the deadline to pay voluntary National Insurance contributions for certain tax years has been extended from 05/04/2023 to 31/07/2023.
    Before you make any payments to HMRC you must contact the Pension Service at the Department of Work and Pensions to confirm if paying for particular years will increase your pension. Their contact details are 0800 731 0175 if you are below state pension age and 0800 731 7898 if you’ve reached state pension age.
    If you do not confirm this with them, and at a later date find out that your payment has not increased your pension, you will not be entitled to a refund.
    The only way to obtain your 18 digit reference number is to contact HMRC on 0300 200 3500, however our lines are extremely busy and customers are having problems getting through to an advisor. Alternatively, you can pay by cheque. Please see information below.
    You can pay by sending a cheque to:
    HM Revenue and Customs
    National Insurance Contributions and Employer Office
    BX9 1AN
    Allow 3 working days for your payment to reach HMRC.
    Make your cheque payable to ‘HM Revenue and Customs only’.
    Write your name and National Insurance reference number on the back of the cheque. 
    Do not fold your cheque.
    Include a letter with:
    •    your name, address and phone number
    •    your Class 3 National Insurance contributions reference number (or National Insurance number)
    •    how much you’re paying
    •    the period you’re paying for
    If you would like a receipt for your cheque, please also request this on your letter.

    Thank you

     
  • RE: Retroactive National Insurance Class 2 Voluntary Contributions (pension gaps)

    Hi Mikehh,

    I can confirm that all post is dealt with in strict date order and the current timescale for processing your CF83 application is approximately 29 weeks.
    The team who will process your application are currently working on post dated 11 August 2022.
    I can confirm that the deadline for paying voluntary National Insurance contributions has been extended to 31 July 2023.
    Your application will be treat as being received before the deadline if it is received by HMRC before that date, regardless of the date it is processed by HMRC. 

    Thank you.