You’re offline. This is a read only version of the page.
Who ever reads this as a post in the future, you may need to actually contact the HMRC direct, via telephone, as that was the only time I managed to get a response that answered my questions. I rang the week before Christmas to find out what was happening with my Personal Income Tax not been calculated, the adviser looked up my details and clarified that I was due a large refund, and she could process that for me instantly.... not instantly, check a few days later, still nothing to say my Income Tax had been calculated online, Knew that it was now Christmas so waiting until the new year, when I checked again. There was a notification to say what I was owed, I then had to put my bank details , which then took a further 4 days to clear. Whether I would have finally go a postal indication to tell me that I had a refund I will never no!! I think best advise for me is ring, and ring them. As other way of communication just didn't seem to work. GOOD LUCK
I have tried on numerous occasions to contact you regarding this. I have tried again once more this morning, and it just takes me around in a loop, there does not seem to be any way on contacting you what so ever. Yes, the page explains what I need to do, and I follow all the instructions, and it just takes me back to the page which tell me that 'Your tax has not yet been calculated'. It is awful.
Please can we have an idea of timescale on when we are like to have the Personal Income Tax refund for 2020-2021.
It has said 'Your tax has not yet been calculated' and timescales have moved
Originally it was October, then it said November, and now there is no timescale at all. I do appreciate we are in an unusual situation this year, but we are only 12 or so weeks away from a new tax year, but when you know that you are owed a few thousand pound, it seems very unfair that the goal posts keeping moving. I made you wait for nearly 9 months for your payment, I'm sure I would be receiving red letter in the post... all we are asking is for a timescale and that you stick to them.