Nick Mould

Malcolm, Glad to be of assistance, I think that was the only post I found.

Got through to an Advisor today on 0300 200 3600 and this was the fix: 1. Delete March the payment that could not be submitted 2. Change February payment "Is this the last payment in the tax year" to Yes and submit - mine went through automatically 3. Complete March payment and submit as the last payment in the tax year. Went through OK. You may need to check the figures to make sure they are OK once payments changed. Hope this helps

I have on two occasions and the advisors were not able to help initially and I was put on hold and then cut off.

No not as yet, I will keep you informed as to what I do to rectify. I think the problem is the calculation method where I did it by the normal employee method and I think it should have been by the alternative method as I reached pension age during the tax year.

Can anyone help, I have tried the Employer & online help advisdors to no avail. When I try to submit my end of year submission through PAYE basics an error code 7865 displays and I cannot submit. I am a Director one person company The last payment includes a minus value for employee NI contributions and the NI calulation method is normal employee method and I reached state pension age during the tax year and my NI code changed to C. Hopes this makes sense. Thanks.