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Self assessment team do not return calls, can it be addressed what a poor service they provide.
If anything they should be sending apology letters not penalties.
I have proof of postage on my self assessment for 20/21 being received and proof of postage of other communications including a penalty appeal, but I keep receiving penalties and no other communications.
Can this be explained and I know all previous have been received?
I have this same problem and so does my wife, I am wondering what the link is and why we can not use the online portal. Also, why can the customer services not advise on the matter?
How do we access information such as a SA302 form, can we request this by writing?
We also received a penalty for late submission, although the self assessment had been submitted by recorded delivery months in advance. How do we confirm if this and our appeal have been received?