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  • RE: HMRC phone service - why do I keep getting cut off

    Called today (18th May 2023) at 11:12, got through around 11:40 and spoke to an advisor who tried to help but long periods of silence whilst they looked into my account, ended up being transferred to another individual who again seemed really helpful, although part way through this dialogue I was hung up with a "thanks for getting in touch". What is happening here!!!!???