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  • Previous years missing in Tax Return Options

    Hi, I want to apply for a tax refund by filing a self assessment form. I have been in the UK since 2018 and I can see all my income and payments in the PAYE Section. However, when I go to Self assessment under the tax return options, only the last tax year is showing up (2021-2022). I can't see my first 3 years. I have called customer service but they proved to be unhelpful. They asked me to send an e-mail to a certain address, got an automatic reply to wait for a few days before they respond but its been weeks not and still no reply. I hope somebody has the knowledge on how to get this sorted. Thank you