Skip to main content

This is a new service – your feedback will help us to improve it.

  • RE: Contacting Future Pension Services

    I can only join those other people who have already written here to complain about the appalling level of service being provided by the Future Pension Centre. It is simply impossible to contact them by the means provided. I've spent several hours, dialling the international number, following the prompts, only to be summarily cut off without ever speaking to anyone on each and every occasion. And all so that I can obtain an 18 digit registration number against which to make payments online. Why can't I simply give the year for which I wish to pay Voluntary NI Contributions and the sum that I want to pay? I appreciate that is not the fault of the staff on the frontline, nor, in all likelyhood, that of the person who may eventually read this comment, but to have such a disastrously ineffective system speaks volumns about whoever IS responsible.