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  • How do I complain

    How do I complain at the length of time it is taking for the Bereavement Team to reply to my letter Repeated attempts to phone and find anything out have been to no avail Request for the direct line to the Bereavement Team denied - apparently to speak to them is not allowed I was widowed earlier this year and this situation is extremely stressful and in my honest opinion a despicable way to treat anyone even if they were not grieving - they would be after trying to sort anything out with this department