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  • Government gateway Identity verification error

    Hi, I am trying to log in to the government gateway and I get an error after inputting my NI number. it says it doesn't match your records. I input my first name, Last name, date of birth and and then it asks me to enter my NI number and it's at this point I am told the details don't match records you hold. I recently received my tax code letter from HMRC and the details I enter are from that. Only thing I can think is that HMRC somehow has my date of birth wrong, which I doubt. What am I doing wrong? How do I get past this? There is no information about how to correct this issue or call any one. Please help.