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  • Self assessment identity check does not work

    Dear HMRC Team, I am incredible frustrated and annoyed with my recent experience. I wanted to do the tax return online, but because it is my first time I need to verify my identity. This however is just impossible given I don’t have a UK passport (so already restricted in my options) and the company you use to verify my credit score is known to be very bad, using completely outdated data. Now I tried using the app to verify my identity with my passport, but that obv also didn’t work. I will submit my paper tax returns tomorrow to not pay even more in penalties, but is there any other way to verify my identity to be able to use online services going forward? Also, if the credit company manages to update my addresses etc (looks like they are doing this every months which is ridiculous) and I manage to verify my account in January and then submit my taxes online, could I then avoid the late payment penalty ?