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  • RE: Access code

    Hi HMRC Admin 20 - thank you , but that is not a very useful answer, HMRC online will not allow to be re set on line as it sends access code to nukber I no longer have access to! SO to contact helpdesk phone line is also dead end - despite over 30 attempts to speak to a person at all hours of day. A pointless 3 minute message before it says " goodbye" and cuts off. Terrible service and a crazy way to treat tax payers when UK needs every penny.
  • Access code

    Unable to submit return as Phone number that access code is sent is no longer accessible so I'm unable to log on to change contact details , as access code is being sent to out of use number, Despite a morning wasted and numerous calls to 'helpline' no chance of getting through . On line robot does not know the answer or is it on line ... frustrated . would appreciate it if any one can share way of solving or let me know when some helpful person will start picking up phone calls at HMRC, thank you