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  • RE: Unable to verify identity...

    Totally useless this response. The same is happening to me: I am using my driving licence details, Self Assessment payment and financial information. Definitely right informations. Doesn’t matter what: “unable to verify your identity”. I followed the other option: scan your face and the passport chip. “Unable to verify your identity”. In this case, there should be an office to go myself. Or something else. Frustrating.