prabakarparth

I used GoSimpleTax. But you may choose any HMRC approved Software for that purpose as shown here: https://www.gov.uk/government/publications/self-assessment-commercial-software-suppliers/self-assessment-online-commercial-software-suppliers

I got around this issue by paying for a one-off commercial software to submit my Tax return. I wanted to ensure that my penalties are not accumulated for not filing a return on time. I`m not talking about the 31st Jan 2025 deadline but should there be any discrepancy between your 'payment in account' and actual tax liability, the deadline to pay is on the 31st July 2024 and if we go past then we will incur unwanted interest, etc.!

I`m with @TaxAdder. Rolling back the software update will make people's lives easier. Contacting the online services team ain't gonna help as I have wasted several of my valuable hours (again) only to get advice to 'paper file' this year or use commercial software for filings where the calculation is done correctly! I just can't believe these recommendations and interestingly, I am starting to see many advertisements on commercial software that are on sale now (I seriously hope that this is coincidental)!! I feel that law-abiding citizens should be respected by making their lives easier, and shouldn't let them scramble to pay taxes!

So the specialist has advised you to intentionally file a wrong tax return and be liable to pay more tax putting more burden on yourself! Wow..! I am sure HMRC won't be ok if someone decides to declare less income and imposes penalty & interest on them if they were found guilty. I am thinking of making a formal complaint about this. If they have not addressed this by say 31st Sep, at least I will have a month left to file my paper return on time.

Thanks, at least it is not just me... Also, I`m glad that the system prevents successful submission. I was unwilling to submit it and never knew that the error:6492 would pop up. I hope HMRC can fix this. Did you file a formal complaint? Do you think doing so will be useful?

Hi, I`m filling out the 2023-24 self-assessment now. I created a draft earlier with all the details including my Foreign pages where I wanted to claim '20% relief for mortgage interest'. The system correctly calculated my tax and the tax calculation had the 'minus Relief for finance costs' field. However, when I was going to update a few other information in my tax return last week, saved and recalculated the tax & noticed that the 'minus Relief for finance costs' field disappeared! I then deleted the tax return altogether and re-filled a new one, which made no difference. I cleared the cookies, tried a different browser but nothing worked, and found that the system is not providing me tax relief. Out of curiosity, I filled the rental income and 'finance costs' under the UK income (although I only have foreign rental income), the system calculated correctly this time and the 'minus Relief for finance costs' was visible! I again deleted the return, and started from scratch to fill my foreign pages but ended up having no luck as the 'minus Relief for finance costs' is still missing and my tax calculations are Wrong! Are you aware of any recent glitches? The fact that the field appeared correctly 2 weeks ago and disappeared recently makes me wonder if your software upgrade has bugs to fix!