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We have a customer who issued us with a PO, the PO specified Ireland (Kildare) as both the Billing and Delivery address, however, the customer asked us to ship the goods to a UK address to be Config' by a UK entity of theirs first.
Because the goods were being delivered to the UK we charged them UK VAT.
They have since exported the goods to Ireland and have asked us to Credit the VAT, I'm not sure where we stand with this, as they have altered the product on UK soil.
If the customer provides us with proof of Export, and demonstrates that the goods now reside in Ireland, can we arrange a Credit for the VAT, or should we stand firm and instruct them, that the VAT should still stand?
Thank you for confirming this, we can go back to the Lease company and instruct them, that they'll need to be the Importer on record, thank you for your help.
If we were to import goods from the EU on behalf of a Lease company (who are the legal owners of the goods), should the import paperwork detail the Lease company as the Importer on Record or ourselves?
If the Latter, would this mean we are not permitted to reclaim the VAT?