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  • Overpayment relief refund

    Hi, I have claimed a overpayment relief and have submitted it. It states that its been issued on the 8th of April, with the status "bank repayment pending"I got told it'll take 10 business days for the funds to appear in my account, funds didn't go in and status was still "bank repayment pending". I called again and was told that there has been additional security checks and I should receive a letter also that it should be resolved on the 17th of May. Today is the 13th of May and I still have not received a letter yet and I can't see the letter coming within 4 days (17th of May). What will happen if by the 17th of May my status is still "bank repayment pending" and still no letter. Please advise on what will likely happen? Regards