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  • RE: Verify Identity Gov Gateway

    Hi, When trying to verify an identity it offers up 2 options: UK passport- ok good Northern Ireland driving license - don’t have one of those That means it is impossible to verify identity if those are the only two options and you are required to choose two. It doesn’t offer any solution to the impasse, and contacting the support team about the issue results in a reply saying it is not a technical issue. Although it kind of is if you read the design pattern; https://design.tax.service.gov.uk/hmrc-design-patterns/could-not-confirm-identity/ What advice would you give?