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Posted Sat, 09 Nov 2024 08:51:19 GMT by Matt David
'm facing the same problem and have been stuck in a loop for days. I have a government gateway ID which I use for registering self assessment returns and have followed all of the other possible links to create a new account reporting gains on UK property. I managed to create a brand-new government gateway ID and when I login using that it just tells me that I have two Gateway IDs and I should either just use one or I should split self-assessment and personal tax. I did somehow create a capital gains Account, with a reference number sent to my email address but I cannot login using any of the details I supplied, like my email address, and I did not receive an email with a user ID to login. If I follow the link to retrieve my user ID the form just ask me what kind of account I am trying to access and does not list Capital gains as an option? Help! The deadline is approaching and none of the answers this forum seem to help. Thank you
Posted Mon, 11 Nov 2024 10:31:41 GMT by HMRC Admin 34 Response
Hi,
Please contact the HMRC online services helpdesk:
Technical support with HMRC online services
Thank you

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