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Posted Fri, 06 Oct 2023 14:35:09 GMT by
Hi, I recently moved to the UK and have obtained the Approval Letter from HMRC on my imports for the Transfer of Residence (ToR) Relief. One of my import was by FedEx, and per their practice, they directly paid VAT for the customer (myself) to ensure fast and on-time delivery, and I did not have the chance to provide my ToR Approval letter during the whole process and was forced to first pay for the VAT (to FedEx) I tried to look for the correct way to apply for a VAT refund, but struggling to find it. Could anyone suggest where I should visit to submit a request for a VAT refund? Also, what information would I need to contact FedEx for my request? (I assume there will be a couple of formal references or numbers to be provided during the process) Any pointers would be greatly appreciated.
Posted Tue, 10 Oct 2023 09:00:30 GMT by HMRC Admin 19 Response
Hi,

Please contact our Internanational Trade Team :

Imports and exports: general enquiries

Thank you.
Posted Tue, 10 Oct 2023 12:35:02 GMT by
Thank you, I will check it out.

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