Skip to main content

This is a new service – your feedback will help us to improve it.

Posted Wed, 13 Sep 2023 12:38:12 GMT by Marsha Williamson
I went on holiday to the USA in May and left my personal ipad (value approx. £500) in an AirBnB. The owner returned it to me via the United States Postal Service. I was required to pay UK import duty and VAT of £89.60 (via Parcelforce) to release it from UK Customs. Is it correct to pay import duty and VAT in this scenario? (i.e. return of lost personal items - not a gift or a purchase). Or can a refund be claimed? Clearly if I hadn't have lost it, I would have brought it home on my flight and not been charged import duty.
Posted Fri, 15 Sep 2023 13:00:05 GMT by HMRC Admin 10
Please contact our international Trade Team as below:
Imports and exports: general enquiries

You must be signed in to post in this forum.