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Posted Wed, 31 Jan 2024 10:34:11 GMT by
We import Italian manufactured goods to the UK for resale. We also sell from the UK to a customer in the Netherlands. Some faulty items need repairing free of charge under manufacturers warranty. Can our Customer in the Netherlands send them directly to the Manufacturer in Italy for repair as there is no sale or cost involved?
Posted Tue, 06 Feb 2024 10:30:01 GMT by HMRC Admin 19

We are unable to offer advice as the goods are not imported into UK for repair. If they are sent from one EU country to another then the trader will need to check with the customs authority of that particular country.

Thank you.

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