how to create a new EORI number linked to an existing VAT number

I am desperately trying to get my current EORI cancelled so i can create a new one which is attached to my VAT number. I have sent several emails and currently have a shipment waiting for customs clearance. Can anyone help me?

Is the email you are using this one? ISBC.eoricontact@hmrc.gov.uk If so, they are usually good at replying in a reasonable timeframe (1-2 weeks). Presumably you have an EORI not tied to your VAT number, but that you do have a VAT number, so have you tried just applying for an EORI number here https://www.gov.uk/eori and the screens will ask if you are VAT registered and will then process the EORI matching your VAT number. Use the new/matching EORI for all your imports going forwards, also worth while registering for CDS/Postponed import VAT accounting.....you still need to cancel your "old" EORI but if you've emailed HMRC then you've done all you need to do /can do.

Thanks for your reply, yes EORI team has sorted it for us.

Hi,

You can contact our EORI team by using the guidance below and filling online enquiry form.

Get an EORI number

Thank you.