Import customs details

May I have asked few question regarding customs clearence process? We are registered VAT and importing goods to UK. ( UK based company) 1) Is it possible to make correction for existing JSD ( importing documents) ? 2) How can we find out the status of importing clearance process in CSD or CHIEF? I mean if any of our goods has already been cleared or not .. Sub question is it possible to find out the way of clearance either it was CSD or CHIEF? How to ask for repayment of duties paid in case of wrong calculation ? ( some of the good suppose to be duty free but our freight operator cleared it as usual ). Thank you in advance

Hi 1) I don’t know what you mean by JSD however it is possible to amend a customs declaration. 2) If you are using a customs clearance agent they will have visibility of clearance status through their software. Goods will not / cannot be released to the importer until they are customs cleared. If you are waiting for goods you will need to check with your customs agent. Most goods are now cleared through CDS and CHIEF has been decommissioned. Clearances through CDS will have a MRN reference number and through CHIEF an entry number consisting of three numeric characters, followed by six numeric and one alpha followed by a date. Again you can ask your agent what system was used. Post clearance reclaims can be made using a C285 , https://www.gov.uk/guidance/how-to-apply-for-a-repayment-of-import-duty-and-vat-if-youve-overpaid-c285

Hi,

To request an amendment or cancellation after clearance of an import declaration, you must notify HMRC using either a voluntary clearance amendment, underpayment, C2001 or repayment of import duty and VAT if you have overpaid, C285. More information can be seen here:

Amend or cancel a Customs Declaration Service import declaration

CHIEF is decommissioned so no imports/exports can be made on it. The information on the status of clearance can be found from either the importer or declarant. HMRC does provide historic data of declarations, please see link guidance below more information:

Request Customs Declaration Service data on imports and exports

You can claim for repayment if you have overpaid import duty and VAT. In some cases you may also be able to claim if you have overpaid excise duty. Please see below link for more information:

How to claim a repayment of import duty and VAT if you've overpaid

Thank you.
 

Hi, one more question to clarify this issue. We deliver goods/clothes to UK via Fedex or UPS but we still struggle with them to make custom clearing process correctly ( dont dont respond to our escalations at all or with such a long delay) Therefore we would like to ammend our importing documents. So my question is which document should we use in this case ( We are VAT registered in UK ). Thank you

Hi ,
 

For non-revenue amendments of import declarations, you can contact post clearance amendments team on belfast.pcateam@hmrc.gov.uk .  Thank you .

 

Hi, Is it possible to claim for return/"payback" duties for goods which we havent sold? I will try to explain it: We are UK based company ( VAT registered) and we imported goods from EU and paid duties for it and part of unsold items were returned /exported back to EU. So my question is how to claim for return of that unsold part ( if possible). Thank you in advance for any advice.

Hi Asko If these are e-commerce returns there is a possibility of a reclaim but usually only if the claimant is the importer . This would mean invalidation of the original import and must be done within 3 months of the original import https://www.gov.uk/guidance/how-to-apply-for-a-repayment-of-import-duty-and-vat-if-youve-overpaid-c285 If you have bulk stock then there isn’t really any scheme for making a reclaim for goods you no longer want or need and reexport. You would need to use a customs warehouse ( bonded warehouse) or inward processing, to temporary admission.

Hi Akso Did you get this sorted You can put in a reclaim request but you would need proof of the re-export Let me know if i can help you Rich

Hi,
Yes, you can look into claiming a repayment if you are returning goods. Use form BOR286 if you have used Royal Mail or Parcelforce. You can see guidance here:
Report incorrect Customs Duty or VAT on items imported by post (BOR286)
Use form C285 if you have used any other courier:
How to claim a repayment of import duty and VAT if you've overpaid
Thank you.