Import of Personal Good Accidentally Left Behind when on Holiday

Hi, i recently travelled to France and left my Ipad in a hotel I was staying in. I have now returned to the UK. I have arranged for postage from the hotel to my home but the shipper is asking for payment of customs duty. Do I need to pay it? Can I get it refunded? Thanks for any answers

Hi ,
 

If goods are returning to UK, you can request a refund based on return goods relief. See: Pay less import duty and VAT when re-importing goods to the UK  . Use form BOR286 if you believe the Customs Duty or import VAT was wrongly calculated on an item you imported by post using Royal Mail or Parcelforce. See : Report incorrect Customs Duty or VAT on items imported by post (BOR286)  . Use form C285 if you believe the Customs Duty or import VAT was wrongly calculated on an item you imported by post using any other courier. See: How to claim a repayment of import duty and VAT if you've overpaid   . Thank you .