Cannot link money manager to HMRC

This is our first return for this financial year so the programme and data file are new. Normally the linking between the HMRC and moneysoft goes well. This time, I have signed into the gov gateway and requested authorisation for money manager to file my returns. The error I get is on the HMRC website and is as follows "This page can’t be found. Please check that you have entered the correct web address." I have checked for updates on the software and none are required. Is this a temporary issue, one related to the HMRC portal or the software? thanks

Hi,

It could be the software so I would contact them firstly.

If they can't resolve the issue then contact our VAT team, so that we can identify any issues our side with your online account.

VAT: general enquiries

Thank you.