statement of National Insurance Contributions (NICs)

I submitted a PDU1 form on the 03/06/2024 in order to get a statement of National Insurance Contributions (NICs). When I go to my personal tax account online, it says that my request is completed but I still didn’t receive the certificates by poste. I have been waiting for more than three months now, how can I get an update about my application please ? How much longer will it take for the certificate to be issued? Thanks for your help an assistance, Imene

Hi,
If you’ve still not received your PDU1 through the post then you may wish to call our National Insurance Helpline on 0300 200 3500 (from the UK) or +44 191 203 7010 (from overseas) and they will be able to arrange for a copy to be sent to you.
Thank you