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Posted Wed, 19 Jun 2024 20:41:03 GMT by annette353 C
I have lost access to the online tracking of my CF83 application due to an issue with my two-factor authentication app. I need to check the progress of my application but cannot provide the required UK-based documentation to prove my identity, as I am Irish and live in Ireland. Is there an alternative method for re-authentication that would allow me to track my progress? Calling is not a viable option for me as the wait times are too long, and I am calling from abroad.
Posted Mon, 24 Jun 2024 07:32:07 GMT by HMRC Admin 21 Response
Hi annette353 C,
Without any National Insurance Number details, sadly we cannot check the progress of the case here. However we would recommend the HMRC App or Gov.uk Government Gateway Personal tax account: sign in or set up to try and resolve the identity issue.
Failing that it would be the Online Services Helpdesk +44 161 930 8445.
Thank you.

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