Hi RUSSELL,
Thank you for your query.
There are many different reasons why 2013/14 is not full. For us to provide you with the best answer we would need to have a look at your account. Please contact us via phone or webchat for this. Please find the contact details below:
Number: 0300 200 3500
Text Relay: 18001 0300 200 3500 (Text Relay)
Overseas +44 191 203 7010
Open: Monday to Friday: 8am to 6pm
Closed on Saturdays, Sundays and Bank Holidays.
Web Address
www.hmrc.gov.uk/ni
Webchat
Ask HMRC online - Ask HMRC - GOV.UK (tax.service.gov.uk)
Thank you.