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Posted about a year ago by Vitale66
Hello. In the "National Insurance record" contribution, I have a year "Year is not full", due to the management error of HMRC. The financial year was closed correctly with enough money paid to NiNo. In the given year, I worked both employed and self-employed. The accountant communicated with HRMC, then informed me that I have to pay an approximate amount of 162 pounds to solve the given problem. He sent me a message with the HMRC bank account details, the amount to pay and the reference number. More than 3 weeks have passed and the data from the given year has not changed, so is "Year is not full". I ask you, how long does it take to solve the given problem, and if it is possible to check the progress of the process online, with the reference number? Thank you
Posted 12 months ago by HMRC Admin 19 Response
Hi,

The timescale for self-employment services is 43 weeks, which means they are dealing with work from 4 June 2023.

Thank you.
Posted 12 months ago by rrjmaier
I am in a similar situation. In the tax year 2022-23 I was self employed and earned below the Small Profits Threshold of £6,725, but I opted to pay my NI contribution voluntarily. When i finished and submitted my self assessment very soon after the start of the new tax year (on 10 April 23) it showed that I have to pay £ 163.80 to have the year counting towards my state pension. I paid the amount on 22 April 2023 by debit card. However when I looked at my NI record it still says "Year is not full" ??? How can I assure myself that the money is with HMRC and will eventually count towards my pension record?
Posted 11 months ago by HMRC Admin 19 Response
Hi,

Please contact our National Insurance team so they can trace your payment of National Insurance contributions and allocate it correctly. Please have your payment details to hand when you call.

National Insurance: general enquiries

Thank you.
Posted 21 days ago by John Mortimer
I am employed and have worked all my life, Ive just checked my national insurance contributions and it’s saying in 1998/99 was not a full year of payments. I know this to be wrong who do i ask about this please
Posted 17 days ago by HMRC Admin 25 Response
Hi John,
You will need to write to us giving as much information as possible.
If you were employed, please confirm who you worked for and if you have any paperwork, please enclose copies.
If you were self employed, please confirm how payment was made and again enclose copies of any relevant paperwork.
PT Operations North East England
HM Revenue and Customs
BX9 1AN
Thank you. 

 
Posted 16 days ago by Bigmelly Melrose
Good Morning, I am about 6 years short of my full pension contributions and am due to receive my state pension in October 2029. I am happy to make up the difference by buying those years however I still have a small part time job that pays weekly and as such I still make small NI contributions through this job (approx £170 per year). Do these contributions still count towards any state pension I will receive or are they so small they won’t really count. Many Thanks
Posted 10 days ago by HMRC Admin 25 Response
Hi Bigmelly Melrose,
National Insurance credits are based on how much you have earned each month or weekly. 
Please contact National Insurance on 0300 200 3500 our advisers will be able to inform you if any national insurance credits have been applied to your account.
National Insurance: general enquiries
If you have gaps, we will be able to tell you how many weeks credits you are deficient by and how much they will be. 
Thank you. 

 

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