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Posted Tue, 23 Jan 2024 09:03:49 GMT by
Hi there, I have set up direct debit and was meant to go out yesterday - it hasnt gone out and now im being charged interest on a payment that your system failed to take. I would like the interest cancelled and also £100 tax credit for my time trying to figure out what on earth is going on. Gareth
Posted Tue, 23 Jan 2024 18:18:27 GMT by John Waugh
Your not the only one. His has happened to me as well. Must be something wrong with their system. John
Posted Thu, 25 Jan 2024 16:10:15 GMT by HMRC Admin 25
Hi owensteam,
Please contact us on 0300 200 3200 to allow us to investigate this further for you.
Thank you. 


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