Skip to main content

This is a new service – your feedback will help us to improve it.

Posted Tue, 01 Aug 2023 14:08:58 GMT by Emma Mayfield
I have quite a few employees complaining that our employment isn't showing on their gov gateways, they are on the FPS, NI, address DOB all match up but still not showing on the hmrc site, any reason why? It's a reoccurring thing, old employees and new employees constantly complaining about this issue, new employee requested it online 8 weeks ago, i wrote a letter 4 weeks ago and still nothing has changed
Posted Fri, 04 Aug 2023 13:28:58 GMT by HMRC Admin 25
Hi Emma Mayfield,
The individual employees may need to speak to personal tax on 0300 200 3300 to check that the payroll information is being attached you their NI record.
Thank you. 

You must be signed in to post in this forum.