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Posted Mon, 08 Apr 2024 10:36:42 GMT by Mark Struel
I want to delete a client in HMRC Basic PAYE tools that I no longer act for ( the company still has a PAYE scheme). How can I do that ?
Posted Wed, 17 Apr 2024 11:05:32 GMT by HMRC Admin 2
Hi,

It is not possible to delete an employer once they have been added.

You can change the name if you wish, for example to "no longer active record".

Thank you.
Posted Wed, 17 Apr 2024 11:33:50 GMT by Mark Struel
but then every time you enter the software it warns you that you have not updated that client which I can't do as I am no longer the accountant. Is that something I am going to have to live with ?
Posted Wed, 17 Apr 2024 14:26:29 GMT by HMRC Admin 2
Hi,

Sorry, this is not something that can be removed.

Thank you.
Posted Wed, 17 Apr 2024 14:40:23 GMT by Mark Struel
Ok, noted. Thanks

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