Basic PAYE Tools - Deleting an Employee

The employee details page states: "If you want to change the details or delete this employee, please follow the relevant link." There is no relevant link to delete the employee, just "Change employee details >" wherein there's no ability to delete the employee. The employee in question has received no payments. This stems from attempting to cease the employer scheme, being told by the software to add leaver dates for all employees (there is just this one employee) and then being told that I cannot enter a leaving date because there have been no payments and that I should instead delete the employee. Does anyone have any insight?

In my account are 3 employers that I never heard and also, I never worker for them. How I can degete them? I can prove this with my employer report to see exactly that I worked with him full time. I can prove that I can't be in 3 different workplaces in the same time. When I called HMRC they told me that they will investigate, but are more than 10 months and nothing changed. What I can do in this case? Thank you!

Hi
Unfortunately, we are unable to assist with this enquiry via the forum.
Please contact our Online Services Helpdesk on 0300 200 3600 for technical assitance with the Basic PAYE Tools.
Thankyou.

Hi Codrin Palade
We may need to investigate this further to advise you on the next steps, can you please call us on 0300 200 3200.
Thankyou.