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Posted Fri, 08 Mar 2024 22:06:51 GMT by Erica Fernandes
When I log into my HMRC account it says your tax account shows on a different id and someone else’s email is showing which is not mine I tied calling HMRC they say your details are incorrect and can’t help me further,
Posted Wed, 13 Mar 2024 09:20:53 GMT by HMRC Admin 19 Response
Hi,

Please can you double check to make sure you are using the correct user ID and password. If you are still seeing the incorrect account, you can report the problem by selecting 'is there anything wrong with this page' from the bottom of the page, then 'what went wrong'. Details are then sent to our digital support team, who will review and take action within two working days. For more advice on how to report the problem, please contact our online Services team.

Technical support with HMRC online services

Thank you.

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