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Posted Fri, 21 Jul 2023 11:32:00 GMT by
I need to change my tax code, was on hold for an hour and it just randomly said goodbye. This is now 4 hours of my time trying to ring, being put on hold and being hung up on. I've lost a silly amount of money from emergency tax now, and need to speak to someone as the chat bot says. Your phone lines need improving. Is there any other way I can speak to an actual person?
Posted Thu, 27 Jul 2023 14:48:32 GMT by HMRC Admin 25 Response
Hi Charl2890,
Sorry you are having trouble getting through to the Income Tax helpline but this the  only helpline for amending your tax code. 
The contact information for them is here:
Income Tax: general enquiries
Thank you. 

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