Double UTR

Hello, I have 2 UTR numbers, my original that I used all the previous years to do my self assessments, but now I got a New number in the system (gateway). Also i received many penalties due a didn't do my self assessment the previous years, but i did, with my previous UTR. What i can do now because I request many time to recover my previous URT number and Im still waiting. Many thanks

Hi Ingrid,
You may be being asked to use the new UTR provided following issues with your old SA record.
If this isn't explained in the letter confirming your new UTR, please contact us by webchat or phone here:
Self Assessment: general enquiries
Thank you.