Self Assessment Repayment help

Had a letter stating I was receiving a tax refund following self assessment (date Feb 2021), however at the time had a lot going on with a rogue builder (this is still on going and finally a criminal case is imminent) so completely forgot all about this, my wife and I recently checked our bank accounts and no refund had been made direct and we have never paid a cheque in for the amount as never received a cheque, we can no longer find the letter but have checked our self assessment details on line and there is a statement detailing a repayment. Can someone help please find where this money has gone as we do not believe we have received it. Thanks

Hi,

If you contact our Self Assessment team online or in writing, we can look into this.

Self Assessment: general enquiries

Thank you

Hi,
Please contact us by webchat to discuss this:
Self Assessment: general enquiries
Thank you.