Payments/Credit Received Shows as Not Yet Used But Has Been Already Cashed Out to Bank

Hi there I noticed that in my payments/credits received section that there is an overpaid repayment for X amount for the 2021/2022 tax year that shows as "not yet used". But this payment was paid to my bank already - after I received a letter saying I had overpaid tax and was owed X amount. I did not put the X amount in "tax refunded or set off" for 2021/2022 because of the below information from HMRC; "What refunds not to include If you amend your return after receiving a refund do not include the original refund in this box. Do not include any repayment you have already received after you filed the original return including any refunds from payments on Account. Example: If you have completed your return and received a repayment and you then amend your return with new information." Any help would be appreciated, although I'd imagine I'll need to jump on a webchat to sort this. Cheers

Hi Declan Wiseman,
When completing a return you only include repayments that have already been made for that tax year already outside of the tax return for the year.
If you contact us by webchat we can check the statement and advise accordingly:
Self Assessment: general enquiries
Thank you.