Skip to main content

This is a new service – your feedback will help us to improve it.

Posted Thu, 18 May 2023 12:30:23 GMT by MartinTax11
I've changed phone numbers and can't receive the access codes to log in. Any advice about the best way to change it. Thanks
Posted Tue, 23 May 2023 13:45:37 GMT by HMRC Admin 19

You will need to select the link 'Problems receiving the code' and the link 'You can get help'.

Follow the online prompts.

You will be asked identification verification (IV) questions. Once you pass the IV questions you can update your security preferences.

These steps must be successfully completed before you can access your account.

If you have any issues you should contact our online services team:

Technical support with HMRC online services

Thank you.

You must be signed in to post in this forum.