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Posted Wed, 05 Jul 2023 20:19:50 GMT by
I am trying to verify a passport for someone and twice it has failed to match my details. We have triple checked everything I have entered and it's not accepting it. I have one attempt left. Any ideas what to do here or if I can phone someone about this?
Posted Thu, 06 Jul 2023 11:54:00 GMT by HMRC Admin 19 Response
Hi,

Sorry, we can only answer HMRC questions on this forum.

Thank you.
Posted Mon, 11 Dec 2023 12:49:40 GMT by
My friend has the same problem. I needed my identity confirmed and she had tried twice. I don't know what to do also I tried to call the passport office and my passport application ID was deemed invalid and I had to try again. I want to be helped because I feel stuck right now and all I want is my passport
Posted Mon, 11 Dec 2023 14:50:32 GMT by HMRC Admin 18 Response
Hi,

We can only answer questions appropriate to HMRC on this forum.

We would recommend to contact the Home Office.

Thank you.

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