Skip to main content

This is a new service – your feedback will help us to improve it.

Posted Wed, 05 Jul 2023 20:19:50 GMT by
I am trying to verify a passport for someone and twice it has failed to match my details. We have triple checked everything I have entered and it's not accepting it. I have one attempt left. Any ideas what to do here or if I can phone someone about this?
Posted Thu, 06 Jul 2023 11:54:00 GMT by HMRC Admin 19
Hi,

Sorry, we can only answer HMRC questions on this forum.

Thank you.
Posted Mon, 11 Dec 2023 12:49:40 GMT by
My friend has the same problem. I needed my identity confirmed and she had tried twice. I don't know what to do also I tried to call the passport office and my passport application ID was deemed invalid and I had to try again. I want to be helped because I feel stuck right now and all I want is my passport
Posted Mon, 11 Dec 2023 14:50:32 GMT by HMRC Admin 18
Hi,

We can only answer questions appropriate to HMRC on this forum.

We would recommend to contact the Home Office.

Thank you.

You must be signed in to post in this forum.