Hi L,
We are sorry to hear you've experienced issues finding an answer to your query.
There are a number of possible explanations as to why the overall tax due is more than the tax collected in-year by your employer.
For example, it could be that the expenses you've entered in your tax return are different to those that were present in your tax code through the year, or it could be that your employer operated the wrong code.
To give you the correct answer, we would need to check your record and return.
Please contact us be webchat or phone here:
Self Assessment: general enquiries
To allow us to do this.
Thank you.