VAT refund cheque bank doesn't accept cheques

Hi all, I was wondering if someone can help. I recently received a cheque from the HMRC with a VAT refund. The problem is my bank (Wise Banking) doesn't accept cheques. What other options except opening a different bank account do I have in order to cash the cheque?

Go into your government gateway for VAT and go to bank details section, you can add bank details for refunds, so future refunds will go direct to the bank account. For the cheque you have now, you need to write to HMRC and send the cheque back, asking them to cancel it and make the refund to your bank account (which you have now set up via your gateway). Address to write to is HMRC, VAT 3 unit, DMB 613, BX5 5AB.

Hi,
We would recommend contacting our Helpline on 03002003700 so that we can request for the cheque to be cancelled and then paid in to your bank directly.
Thank you.