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Posted Tue, 06 Feb 2024 16:31:43 GMT by
Hi I am having difficulty reconciling the payments we have made against payment history page. Is there a way to request a full statement of account from HMRC which includes the dates and amounts of the payments made? (instead of just having the allocated amounts shown in the payment history page). Thanks
Posted Fri, 09 Feb 2024 11:24:28 GMT by Jay Cooke
You can call HMRC - VAT helpline or debt management unit - and ask them to post you a statement of the VAT account, that is a much easier to read document than the government gateway which has this stupid user interface where you can only see payments or only see receipts, but not both side by side (like they used to under the old gateway setup).
Posted Wed, 14 Feb 2024 16:14:07 GMT by HMRC Admin 25 Response
Hi plenplen,
Unfortnately we can't produce a ledger breakdown for customers post MTD set up.
If you need help reconciling the account please call our Helpline on 03002003700 so that we can open up your record and investigate any issues.
Thank you. 

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