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There's a variety of reasons as to why you might be entitled to a tax refund (see our post 'Claim a tax refund') but if you are entitled to an Income tax refund, as a guide, HM Revenue and Customs (HMRC) will normally refund you within:
 
  • 5 weeks of processing your claim - if you’re expecting a cheque (or ‘payable order’)
  • 5 working days of processing your claim - if you’re expecting a payment into your bank account
  • It can take up to 25 working days after your claim if your refund is for tax taken from your pay or pension and you have not got a P800 tax calculation.


If you do not get your refund, you should wait:

  • 5 weeks after making an online claim and
  • 6 weeks after making a postal claim

before contacting HMRC about the payment.