Sean Coder

Hi I recently had my POA added to my mother's HMRC records. The problem is, I've no idea how I move forward. I need to do her self assessment. She has a UTR but no online service set up. She has Alzheimer's and is in a care home. I can't locate her passport or proof of ID. How do I add her to my account so I can do her SA online?

Hi I went into today to amend a self assesment (that was submitted about 10 days ago). Now I get this message As the HMRC service was not used to file a tax return for this year, you can't use the service to amend that return Even though a) I did use HMRC service (i.e. the website) and b) I've never used any other methods Any way to remedy this other than call up and be on hold for a long time? thanks!