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  • Overall summary not shown in NI record

    The "View your National Insurance record" page of the Personal Tax account used to show a general summary, as in "You have: N years of full contributions", etc., ending in "You do not have any gaps in your record", before the full list showing each year in detail. However, when I click to view the NI record, this summary has now disappeared, and has been replaced by "You can usually only pay for gaps in .....", followed by the the usual list of individual years. While the list is still correct and updated, is there a reason why the summary is no longer visible? Note that I do not have any gaps, and I printed the full record including the summary only some months ago.