Townsey

Thank you for the reply Jay. I've checked with the link you mentioned and it's not showing. I've managed to talk to someone at HMRC and they've given me an email address. I've sent an email describing my issue and details of my company so now I just have to wait and see. Hopefully this gets sorted soon, it sounds like a major flaw with HMRC's internal system.

Hi, I recently applied for VAT, my application was approved by a letter in the post dated 03/05/2024 (the starting date is of course different). The letter provided me with my VAT number, I now need to set up an account on HMRC to access my VAT information and filing. I can start this process but when it asks me for a VAT number all it says is the number is in the wrong format? I’m unable to call your helpline as you’ve closed it as your overwhelmed. I understand if you have a delay in your system and it must update internally but it’s now been 2 weeks since the application was approved. I’m hoping I’m missing something. Please advice me on how to continue, thank you for your time.