Kay Leung
Joined: 8/16/2024
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RE: Clarification of £135 Import Rules For Consumers
Hi, I purchased some skincare products from abroad and the total I paid was exactly £135 including postage and packaging. According to the gov.uk website for Tax and Customs for goods sent from abroad (https://www.gov.uk/goods-sent-from-abroad/tax-and-duty) it states that any goods worth £135 or less there is no charge. The courier UPS charged duty on this parcel saying that their exchange rate from USD to GBP comes to £137.72. I sent them my bank statement and the order confirmation showing that I paid £135. The website I purchased from has different currencies and I selected GBP as I know about the £135 threshold due to previous experience. Surely it's about how much I paid in GBP and not what their conversion rate is as I did not pay £137.72. Please shed some light on this. Many Thanks