Talib Mustafa

Hi I have a youtube channel and have my customers based abroad who subscribe to my channel. I am uk based LTD company. I want to clarify the VAT treatment of B2C customers abroad. I also use WHOP who state they are merchant of record who collect and account for VAT on my behalf and pay the VAT to HMRC, Is this something acceptable, this would mean i only receive net sales in my bank

Hi I am a ltd company which provides software updates i.e sat nav or Car tuning services which is all done via laptop. I sell this service to non EU customers? My question is how do i charge VAT in the normal Uk VAT rules of this supply zero rates for VAT purposes. any help will be appreciated. Thank you