DaiNewport

Having the same problem. Had an Email stating that my tax code has changed so I attempted to access my account through HMRC app that I always use, but saying wrong user name or password. Forgot password link eventually leads to message that password cannot be changed online and advises to ring the helpline. Did this and eventually led to me being sent a link to a webpage, which turns out to be the same one I tried earlier. As stated above webchat no use as sends you to the same page. Has anyone had any joy yet in resetting their password online?